Customers

Then you may request an interpreter/translation (or other language service) in order to help you access or understand the availability of services; this includes getting documents translated into the language of your choice.

For the citizens of Luton (specifically) this means that you can visit Luton Borough Council’s main reception area (Customer Services) and a member of staff will be able to arrange an interpreter or advise on translations. You can contact Luton Borough Council on 01582 546000 or via the Luton Borough Council website.

If you have a query then please ask someone who speaks English to call the Luton Interpreting and Translation Service (LITS) on 01582 415 015 or email interpreting@lutonits.org.uk and a meeting with an interpreter or translation can be arranged, as required.

Information for all Customers

LITS has been helping businesses and organisations to break down language barriers by providing trained interpreters and quality translations for many years. Regardless of where you are located in the UK, if you are a business, organisation, establishment etc, then your need will be to ‘speak your client’s language’. LITS can help you to communicate more efficiently and effectively with your client(s) whose first language is not English. An interpreter or translation (or other language service) will empower your client(s) to make choices and access the services they need.